SHIPPING, HANDLING & PAYMENTS
If you spend $199.99 or more, you are eligible to get free Xpresspost shipping to anywhere in Canada! Enjoy the convenience of getting your dab pens delivered right to your door, discreetly and at no cost to you. Free Xpresspost shipping is provided on all regular priced vape pens. Free Xpress post shipping cannot be combined with any other promotion or offer that we provide, only sales items offered on our website may be combined with our Free Xpresspost shipping discount.
Once payment is accepted an order will begin its processing. It can take within 3-5 Business days of accepting the order payment for the order to be shipped. Orders are only shipped Monday to Saturdays, orders are not shipped on Sundays and or Civic holidays. Depending on the shipping option you choose and where you live in Canada, it may effect how soon you receive your order. You can expect your Canada Post tracking I.D. after your order is officially processed and shipped.
Once you place your order, you will be redirected to our payment instruction page to complete your bcweedpen order. We will also email you the e-Transfer payment instructions. If your financial institution supports Interac e-Transfer autodeposit then all you need to do is use our payment email that we provide in the payment instructions page and place your Order number in the notes. As soon as we accept your Interac e-Transfer, Interac e-Transfer will email you informing you of your payment being accepted. Which will mean your order has started processing.
TIME IN TRANSIT
Xpresspost shipping: 3-4 business days in transit ( not including processing*) (East coast 4-5 business days)
Rush Shipping Guarantee* (Temporarily disabled)
Rush shipping is an exclusive option that we provide. When you select Rush Shipping your order is processed the same day of payment and shipped out that day, if payment is sent before 12:00 PM PST. If payment is sent after the 12:00PM deadline your order will go out the next business day. If your Prime tracking I.D. is not received within 48 hours of shipment then you are eligible for a $20 credit.
That’s Right! Our weed vaporizers are guaranteed for quality. You can feel confident ordering from us thanks to our easy return policy, if for whatever reason your Vaporizer is not performing the way it is supposed to, we replace it! at no cost to you.
We guarantee that your order will arrive to your door successfully, if for whatever reason your order gets lost in the mail, damaged or Canada Post does not deliver it, we will replace the order and send it out at no cost to you. We however do not guarantee delivery times as Canada Post may be delayed, as it depends on where you are in Canada, shipping delivery times may be effected.
If you make a mistake on your address, or if a package is for whatever reason rejected, then you will have to pay a $59.00 restocking/shipping fee, as soon as we receive the payment, we will start processing your order again.
OUR SHATTER AND THC VAPE PENS
All our shatter vaporizer pens are tested for quality, and are prefilled with 80-85% THC Shatter distillate, that is manufactured in B.C. Canada.
*If your weed shatter or THC vaporizer is defective in anyway, you have up to 72 hours after receiving the vape pen to report the defect to us for a free replacement. Photo & Video proof of defect must be provided, and returning the vape pen back will be required, once we receive the defective vape and inspection the defect then your replacement vaporizer will be sent out with your next order. Vape pens must contain 90% or more THC for them to be considered replaceable, if less then that, the Vape pen will not be replaced.
* Holiday seasons may effect delivery times, we are not responsible for shipping delays during Canada posts busy seasons. Although Xpresspost is still a faster option, you must give Canada Post extra time to deliver your order, thank you for your patience.
*All our orders come with a Canada Post tracking I.D. If your order becomes lost in transit shown via your Canada Post Tracking I.D, then we will send your order out again at no cost to you! However if it is shown “Delivered” then we are not responsible for the package and you will need to open a ticket with Canada Post to retrieve your order